Refund & Return Policy
Last updated: January 2025
We want you to be completely satisfied with your purchase. If you're not, we're here to help.
Return Policy
You have 7 days from the date of delivery to request a return. Items must be:
- Unopened and in original sealed packaging
- In resalable condition
- Returned with proof of purchase
Products that have been opened or partially consumed are not eligible for returns unless there is a quality issue.
Refund Process
Once we receive and inspect the returned items, we will process your refund within 5–7 business days. Refunds will be credited to the original payment method:
- Online payments: Refunded to original card/account within 5–7 business days
- Cash on Delivery: Refunded via bank transfer within 7–10 business days
Damaged or Wrong Products
If you received a damaged, defective, or wrong product, please contact us within 48 hours of delivery with photos. We will arrange a replacement or full refund at no additional cost to you.
Non-Returnable Items
- Opened/used products
- Products past their expiry date
- Items purchased during clearance sales (unless defective)
How to Initiate a Return
Contact us at returns@magadhrecipe.com or call +91 98765 43210 with your order number and reason for return. We'll guide you through the process.